WE ARE BACK! Taking bookings & offering Turtle Bay At Home in 25 restaurants - BOOK NOW!

Keeping you safe

Jun 22, 2020

Keeping you safe

The safety of you and our teams is our number 1 priority (yes, before even cocktails). Here are the measures we’re putting in place to keep everyone safe when we reopen.

For your safety

  • Team Health Checks: Daily health checks are in place before team members start their shift to ensure they are displaying no symptoms.
  • Social Distancing: We're observing the latest government guidelines on social distancing with 1m plus between tables – please respect social distancing with other guests and team members.
  • Screens are available: to protect you – please just ask if you would like one fitted to your table.
  • Going cashless: We will not be taking cash to reduce risk, but have contactless payment available
  • Ordering: we are trialling an order & pay at table App which will be available shortly. Menus are single use.
  • Serving: Your drinks will be served on a tray and plates will be served using a cloth
  • Cleaning & hygiene: Hand sanitisers are available throughout the restaurant. We have a strict cleaning program throughout the day.
  • PPE: is available for every team member if they choose to use this
  • Table size: we have limited the maximum table size to 6, to comply with government advice. Only 2 households should be dining together indoors. If your group is from a maximum of 2 households please get in touch here to register your interest for a larger table.

For our Teams' safety

  • All team members have a daily health check before starting their shift
  • We have completed individual risk assessments for each team member to ensure it is safe for them to return to work
  • Frequent of handwashing for all team members
  • PPE is available for every team member if they choose to use this
  • We will not be taking cash to reduce risk, but have contactless payment available up to £45 per transaction
  • We’ve consolidated our menu for the time being to reduce waste and enable social distancing in the kitchen

BOOK YOUR TABLE NOW

Read our independent Audit checklist here.

Whilst we are doing everything we can to keep you and our teams safe and are closely following all government advice, we understand if you don’t feel ready to eat in one of our restaurants just yet. It’s easy to recreate the magic of the Caribbean with Turtle Bay At Home – which is available for contactless collection or delivery.

X Order now
X